Patient Participation Group

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What is the Patient Participation Group and the Patient Reference Group

The Patient Participation Group comprises of patients of the surgery who work together with the staff and doctors to help them:

to provide a means for patients to make positive suggestions about the practice and specific medical conditions as an ‘expert’ or experienced patient

to encourage health education activities within the practice

to develop self help projects to meet the needs of fellow patients

act as a representative group that can be called upon to influence the local provision of health and social care

to involve further patients from the wider population (see below)

The Patient Reference Group comprises of people willing to be contacted a few times per year via email but not necessarily attend face to face meetings.

Who can become a member?

Generally anyone who is a patient within the Practice. However the Practice does have a right to refuse an individual if it considers it is in the best interest of the individual or the Practice.

How to join

We currently have a full Patient Participation Group but if you are particularly interested in joining this group please complete this application form and we will contact you once we have a vacancy.

If you are interested in joining the Patient Reference Group, please complete this form, or download the paper version and return it to the practice.

Please note:

No medical information or questions will be responded to.

Individual complaints cannot be dealt with through the Patient Group.

Complaints should be addressed to the Practice Manager.

Copies of our complaints procedure can be requested from the practice.

Please be assured that your contact details will be kept safely and securely, and not shared with anyone else.
The information you supply us will be used lawfully, in accordance with the Data Protection Act 1998. The Data Protection Act 1998 gives you the right to know what information is held about you, and sets out rules to make sure that this information is handled properly.

Harlestone Road Surgery